{"id":3950,"date":"2017-01-13T16:30:07","date_gmt":"2017-01-13T23:30:07","guid":{"rendered":"http:\/\/www.virtuance.com\/?page_id=3950"},"modified":"2018-10-17T11:52:46","modified_gmt":"2018-10-17T17:52:46","slug":"customer-services-assistant","status":"publish","type":"page","link":"https:\/\/staging.virtuance.com\/member\/about\/join-the-team\/customer-services-assistant\/","title":{"rendered":"Image Quality Assurance Specialist"},"content":{"rendered":"<p><b>THE COMPANY:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">We are a rapidly growing real estate photography and digital imaging technology company located in Denver. We are passionate about efficiently and consistently producing high-value, exceptional quality marketing products at reasonable rates for our loyal customer base, which includes real estate agents, real estate marketing professionals, and vacation property managers. We are the leading provider of real estate photography in Colorado, and one of the fastest growing in the nation.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Click here to tour our office and get a glimpse into our company culture:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">http:\/\/tours.virtuance.com\/public\/vtour\/display\/62993?a=1<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>THE IDEAL CANDIDATE: <\/b><\/p>\n<p><span style=\"font-weight: 400;\">Love \u201cWhere\u2019s Waldo\u201d or \u201cHighlight\u2019s Find the differences\u201d style puzzles? You\u2019ll love this role! We are seeking an energetic, focused, and passionate professional to join our Quality Assurance Team to help ensure all delivered products meet our high quality standards and deadlines. We are seeking individuals who thrive in a demanding, fast-paced environment and will never shy away from offering open and honest observations and recommendations for improving the quality of our product. Being a deadline-driven individual with a passion for photography, while sincerely having our team\u2019s and clients\u2019 best interests at heart, will get you far in the role.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>30-SECOND ELEVATOR PITCH FOR THE POSITION:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The Quality Assurance Team is responsible for the inspection of deliverables, enhancement creation and delivery to clients by the deadline. This position is fast-paced, teamwork oriented and deadline sensitive! Your day will be spent reviewing images, creating enhancements, documenting image issues and working with multiple departments and team members to ensure our deliverables the up to the highest standards. Lots of room for growth within the QA Team and company.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>WHAT THIS POSITION IS NOT: <\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A photography position<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A customer service position<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A graphic design position<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">An Image processor position<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>THE DAY TO DAY TO START: <\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Inspect images to ensure consistency and integrity of product<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create and deliver all Product Enhancements such as YouTube Videos, Floorplans and Brochures.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Identify ways to improve any deliverables that may need modification\/improvement.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Identify improvements to existing processes to increase efficiency, quality, and service to customers.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ensure all clients receive their product by the deadline and the product is within company standards <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Serve as liaison between deliverables and clients<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>ATTRIBUTES THAT WILL GET YOU FAR IN THIS ROLE AND THE COMPANY:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Strong alignment with Company <\/span><a href=\"https:\/\/www.virtuance.com\/about\/our-values\/\"><span style=\"font-weight: 400;\">Values<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Meticulous attention to detail<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Creative, resourceful, process-focused, and efficiency driven<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Strong alignment with Company Values (https:\/\/www.virtuance.com\/about\/our-values\/)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Taking pride in successfully helping Virtuance team and clients, demonstrating accountability and ownership of any issues; coming in with drive and a positive attitude daily<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A passion for digital image enhancement and retouching, knowledge of real estate or digital photography a huge plus<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Photoshop and InDesign skills a plus but not required<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Thrives on constructive criticism and approaches each task with a willingness to learn and grow<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Strong technical aptitude, experience in Google Apps, solid digital file management skills; proven ability to learn new systems quickly. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Able to pass drug screen and background check.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>HOW TO APPLY: <\/b><\/p>\n<p><span style=\"font-weight: 400;\">Email a cover letter and resume to <\/span><a href=\"mailto:jobs@virtuance.com\"><span style=\"font-weight: 400;\">jobs@virtuance.com<\/span><\/a><span style=\"font-weight: 400;\">. We will ONLY be reviewing applicants that email a cover letter answering all of the following questions and whose resumes are in a PDF format. PDF Format is required.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Questions to answer in your cover letter: <\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What three things from your past experience makes you the best candidate out of any candidate that has applied and why?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What is your greatest accomplishment over the past 3 years? <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">From the job posting above, what do you feel would be your biggest challenge in assuming this role? <\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><b>WHAT WE HAVE TO OFFER:<\/b><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Benefits package that includes Medical and Dental coverage<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Generous 401K plan<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Starting Salary of $28,000<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Paid Time Off<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Room and Opportunity for Growth<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Intensive training to set you up for success<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Great team environment<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Dog friendly office<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Convenient central location to be able to take mass transit<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Tuesday through Saturday <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Incentives for meeting goals<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Casual office environment and dress code &#8211; including the ability to use headphone to listen to your favorite music or podcasts while you work<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">If you are interested in other positions with the Company, check out our website to see all of our open positions: <\/span><a href=\"https:\/\/www.virtuance.com\/about\/join-the-team\/\"><span style=\"font-weight: 400;\">https:\/\/www.virtuance.com\/about\/join-the-team\/<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>THE COMPANY: We are a rapidly growing real estate photography and digital imaging technology company located in Denver. We are passionate about efficiently and consistently producing high-value, exceptional quality marketing products at reasonable rates for our loyal customer base, which includes real estate agents, real estate marketing professionals, and vacation property managers. We are the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":55,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/staging.virtuance.com\/member\/wp-json\/wp\/v2\/pages\/3950"}],"collection":[{"href":"https:\/\/staging.virtuance.com\/member\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.virtuance.com\/member\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.virtuance.com\/member\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.virtuance.com\/member\/wp-json\/wp\/v2\/comments?post=3950"}],"version-history":[{"count":5,"href":"https:\/\/staging.virtuance.com\/member\/wp-json\/wp\/v2\/pages\/3950\/revisions"}],"predecessor-version":[{"id":11991,"href":"https:\/\/staging.virtuance.com\/member\/wp-json\/wp\/v2\/pages\/3950\/revisions\/11991"}],"up":[{"embeddable":true,"href":"https:\/\/staging.virtuance.com\/member\/wp-json\/wp\/v2\/pages\/55"}],"wp:attachment":[{"href":"https:\/\/staging.virtuance.com\/member\/wp-json\/wp\/v2\/media?parent=3950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}